AM CLEAN | HMO Cleaning Specialists RCT

Our Specialist Services

Tailored specifically for HMOs and rental properties in the RCT area.

End of Tenancy Cleans

Thorough deep cleans designed to help properties pass inspections and ensure tenants get their deposits back.

Tight turnaround times
Detailed checklist followed

HMO Periodic Cleaning

Fortnightly management of communal areas. Keeps properties in good condition and significantly reduces tenant complaints.

Landlord or Tenant contracted
Discounted rates for regulars

Post-Renovation

Getting properties properly clean and ready to let after refurbishment work. We remove the dust so you can move the tenants in.

Flexible scheduling
"Ready to Let" standard

Local Experts in Treforest & USW

We don't just clean; we understand the local student market. We have worked significantly in and around the University of South Wales in Treforest for the past 5 years.

We have established relationships with many local landlords and agents in the RCT area. We know the area, we know the students, and we know the standards required for successful tenancy turnovers.

Exclusively serving the RCT Area

Why Landlords Choose AM CLEAN

Flexible Scheduling: We understand turnarounds are tight.
Right First Time: Strict checklists to avoid deposit disputes.
Trusted: 5 years experience with local student lets.

Simple, Transparent Pricing

Pricing depends on the number of bedrooms and tenants. Regular work always attracts discounted rates.

Contact Scott for a Quote

Call Us 01443 548948 Email Us scott@amclean.co.uk

Message on WhatsApp

1. Introduction

AM Clean ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our cleaning services or visit our website www.amclean.co.uk.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide to Us

Name and contact details (email address, phone number)
Property address where cleaning services are to be provided
Payment information (bank details for invoicing purposes)
Any specific requirements or preferences for our services

2.2 Information We Collect Automatically

Our website does not use cookies, analytics, or tracking technologies. We do not collect any information automatically when you visit our website.

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and deliver our cleaning services
To communicate with you about bookings, schedules, and service updates
To process payments and maintain financial records
To respond to your enquiries and provide customer support
To improve our services and customer experience
To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Contract Performance: Processing is necessary to fulfil our contract with you to provide cleaning services
Legitimate Interests: Processing is necessary for our legitimate business interests in managing and improving our services
Legal Obligation: Processing is necessary to comply with legal requirements such as tax and accounting obligations

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., accounting services, payment processors). These providers are contractually obligated to protect your data.
Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety, or that of others.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

Secure storage of physical and electronic records
Access controls to limit who can view your information
Regular review and update of our security practices

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

Customer records are retained for 6 years from the end of the last financial year in which services were provided, in accordance with UK tax law
After this period, we will securely delete or anonymise your personal data

8. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you
Right to Rectification: You can request that we correct any inaccurate or incomplete data
Right to Erasure: You can request that we delete your personal data in certain circumstances
Right to Restrict Processing: You can request that we limit how we use your data
Right to Data Portability: You can request a copy of your data in a structured, commonly used format
Right to Object: You can object to our processing of your data based on legitimate interests

To exercise any of these rights, please contact us at scott@amclean.co.uk. We will respond to your request within one month.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

We do not transfer your personal data outside the United Kingdom. All data is stored and processed within the UK.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. You can contact the ICO at www.ico.org.uk or by calling 0303 123 1113.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: scott@amclean.co.uk

Website: www.amclean.co.uk

1. Introduction

These Terms and Conditions govern the provision of cleaning services by AM Clean ("we", "us", "our") to our clients ("you", "your"). By engaging our services, you agree to be bound by these terms.

2. Services Provided

We provide the following cleaning services:

End of Tenancy Cleaning
Periodic HMO Cleaning
End of Renovation Cleaning

3. Booking and Confirmation

3.1 All bookings must be made via email at scott@amclean.co.uk or through our website www.amclean.co.uk.
3.2 A booking is confirmed once you receive written confirmation from us.
3.3 We reserve the right to refuse any booking at our discretion.

4. Access to Property

4.1 You must provide access to the property at the agreed time. This includes providing keys, access codes, or arranging for someone to be present.
4.2 If access cannot be gained at the scheduled time, we reserve the right to charge a call-out fee.
4.3 You are responsible for ensuring the property is safe for our staff to work in, including disclosure of any hazards.

5. Payment Terms

5.1 Payment is due upon completion of the service unless otherwise agreed in writing.
5.2 We accept payment by bank transfer, cash, or other methods as agreed.
5.3 For regular periodic cleaning contracts, payment terms will be agreed in advance.
5.4 Late payments may incur interest at a rate of 8% above the Bank of England base rate per annum.

6. Cancellation Policy

6.1 Cancellations must be made at least 48 hours before the scheduled service time.
6.2 Cancellations made with less than 48 hours' notice may be subject to a cancellation fee of up to 50% of the service cost.
6.3 We reserve the right to cancel or reschedule services due to unforeseen circumstances, including staff illness or severe weather. In such cases, no cancellation fee will apply.

7. Our Responsibilities

7.1 We will provide cleaning services with reasonable care and skill.
7.2 We carry public liability insurance to cover accidental damage to your property.
7.3 Our staff are trained to use appropriate cleaning products and equipment safely.

8. Your Responsibilities

8.1 You must ensure the property is in a reasonable condition for cleaning to commence.
8.2 You should remove or secure any valuable or fragile items before the cleaning service.
8.3 You must inform us of any specific requirements, allergies, or concerns before the service.
8.4 For HMO properties, you must ensure tenants are aware of scheduled cleaning times.

9. Liability and Damage

9.1 We accept liability for damage caused directly by our negligence while performing the service.
9.2 Any claims for damage must be reported to us in writing within 24 hours of the service completion.
9.3 We are not liable for damage to items that are already worn, damaged, or defective.
9.4 We are not liable for pre-existing issues with the property that become apparent during cleaning.
9.5 Our total liability for any claim shall not exceed the cost of the service provided.

10. Quality Guarantee

10.1 We guarantee the quality of our work. If you are not satisfied, please contact us within 24 hours of service completion.
10.2 We will arrange to re-clean any areas that do not meet our quality standards at no additional charge.

11. Data Protection

11.1 We collect and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
11.2 Please refer to our Privacy Policy (available at www.amclean.co.uk) for full details on how we handle your personal information.

12. Complaints Procedure

12.1 If you have a complaint about our service, please contact us at scott@amclean.co.uk.
12.2 We will acknowledge your complaint within 2 working days and aim to resolve it within 14 days.

13. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website and will apply to bookings made after the date of update.

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us: